Transparency and accountability in the event of a security incident
We take data security extremely seriously. In the unlikely event of a data breach affecting your personal data, we will notify you and the competent supervisory authority promptly and no later than 72 hours after becoming aware of the breach, as required by GDPR Art. 33.
A data breach is any security incident leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data.
If a breach occurs: (1) We immediately contain the incident and investigate. (2) We assess the risk to your rights and freedoms. (3) In case of high risk, we notify affected users directly by email with details of the breach, which data were affected, and what steps you should take.
If you are notified of a breach affecting your account: Change your Fitmy password immediately; monitor your emails for suspicious activity; check your connected accounts; and contact us at contact@fitmy.ai if you notice unusual activity.
We implement encryption at rest and in transit, access controls, regular security audits, and automated monitoring.
For security-related inquiries or to report a vulnerability, contact us at contact@fitmy.ai. We have a Responsible Disclosure Policy and welcome security researchers to report vulnerabilities.
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